Shipping policy
SHIPPING POLICYÂ
This Shipping Policy is for Main Street Mercantile + Rusty's Dry Goods and was last updated on 04/13/2023.
1. SHIPPING AND DELIVERY OPTIONS
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Standard (5-8 Business Days): $6.99
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USPS Priority Mail (1 Business Day): $29
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Free Local Pickup
2. PROCESSING TIME Orders are processed within 2 business days) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
3. CANCELLATIONS After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us via email at info@mainstreetmercantilewi.com
4. RETURNS Returns will be accepted within 30 days) from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns.Â
5. DELAYED ORDERS In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier
for the item's status.
6. DAMAGED ORDERS Main Street Mercantile + Rusty's Dry Goods is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may
assist you in filing a claim with the shipping provider.
7. SHIPPING RESTRICTIONS Orders cannot be shipped to P.O. boxes. The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.
8. CONTACT For any questions, contact us via email at info@mainstreetmercantilewi.com